Master Services Agreement

A master services agreement (MSA) is a legal contract between a service provider and a client that outlines the general terms and conditions for the provision of services. It typically includes details such as the scope and nature of the services, the service levels and performance standards, the pricing and payment terms, and any warranties or indemnities. The agreement may also cover issues such as intellectual property rights, confidentiality, and termination provisions. MSAs are important for establishing a framework for ongoing service relationships, and for streamlining the contracting process for individual projects or engagements. They should be carefully negotiated and drafted to ensure that they are comprehensive, flexible, and aligned with the parties’ business objectives and legal requirements.