Letter of Acknowledgment:

A letter of acknowledgment is a written document sent by one party to another, confirming receipt and understanding of a previous communication or document, such as a notice, claim, or request. In the context of construction defects, a letter of acknowledgment may be sent by a contractor to a property owner, acknowledging receipt of a notice of defect or claim and indicating their intention to investigate and respond to the issues raised. The letter may also include a request for additional information or access to the site, a timeline for the investigation and response, and a statement of the contractor’s commitment to resolving the matter in a timely and professional manner. The purpose of a letter of acknowledgment is to establish clear communication and expectations between the parties, to demonstrate the contractor’s responsiveness and responsibility, and to lay the groundwork for a collaborative and effective defect resolution process.