Cybersecurity Incident Escalation Procedures

Cybersecurity Incident Escalation Procedures are a set of guidelines and steps for determining when and how to escalate a cybersecurity incident to higher levels of management or external authorities. The procedures typically include criteria for assessing the severity and impact of the incident, based on factors such as the type and scope of the affected systems and data, the potential for harm or loss, and the level of media or regulatory attention. The procedures also specify the roles and responsibilities of the incident response team and other stakeholders in the escalation process, the communication and reporting channels, and the timelines and thresholds for escalation. The purpose of the procedures is to ensure that significant or complex incidents are promptly and appropriately escalated, to enable effective decision-making and resource allocation, and to minimize the overall impact of the incident. The procedures are usually developed by the incident response team, in collaboration with senior management and legal counsel, and are integrated into the overall incident response plan.