Creditor Communication Log

A Creditor Communication Log is a written record of all the interactions and correspondence between a debtor or their representative and a creditor or debt collector, in the course of negotiating a settlement or resolving a disputed debt. The log typically includes details such as the date, time, and method of each communication, the name and contact information of the creditor’s representative, a summary of the purpose and content of the communication, and any agreements, offers, or disputes discussed. The log may also include copies or transcripts of any written or electronic communications, such as letters, emails, or text messages. The purpose of a Creditor Communication Log is to provide a complete and accurate history of the settlement process, to ensure that all relevant information and agreements are documented and preserved, and to protect the debtor’s rights and interests in the event of any disputes or misunderstandings. The log should be regularly updated and maintained by the debtor or their representative, and may be used as evidence in legal or regulatory proceedings related to the debt.